United Way Launches 2-1-1 to Access Health and Human Services!

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As we all know, navigating the nonprofit landscape and a host of government services can be overwhelming if you don't know where to start, and unfortunately many go without the services they need.  Enter 2-1-1. Callers reach a trained specialist who can help them identify the challenges they face and connect them to the services they need in their communities.

Being a part of the 2-1-1 database will also make it easier for your case managers to serve their clients more effectively. 2-1-1 offers great capacity- building potential to help improve service delivery and program efficiencies, such as decreasing the number of misdirected calls to state, local and other nonprofit agencies, and improving access to additional resources to best meet your clients’ needs. And what’s more, together we’ll help identify emerging trends in our communities to facilitate an informed response and improve our region.

2-1-1 call specialists will be available seven days a week from 8 a.m. to 8 p.m. (TTY and language services available in more than 170 languages and dialects). Assistance is available 24 hours a day at www.211sepa.org.

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